By accessing or using the services provided by SNAP DENTAL LABS LLC via the website

https://snapdentallabs.com/terms-and-conditon

- You agree to comply with and be bound by the following Terms & Conditions. If you disagree with any part of these terms, please refrain from using our services.

2. Use of Website

- You must be at least 18 years old to use our services.

- Your use of the Website is subject to all applicable laws and regulations.

3. User Account

- If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

4. Intellectual Property

- All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of Snap Dental Labs LLC and is protected by copyright and intellectual property laws.

5. Prohibited Activities

- You agree not to engage in any unlawful or prohibited activities while using our services.

6. Disclaimer of Liability

- We strive to provide accurate and up-to-date information but make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the information on the Website.

7. Modifications to Terms & Conditions

- We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after such modifications constitutes your acceptance of the updated terms.

8. Termination of Services

- We reserve the right to terminate or suspend your access to our services without prior notice for any violation of these Terms & Conditions.

9. Governing Law

- These Terms & Conditions are governed by and construed in accordance with the laws of Dallas

10. User Consent

Opt-In:

By providing your mobile phone number to us, you are voluntarily opting into the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is another transaction-related information insert a link to your privacy policy valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at
+1 203 744-9036

Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.

User Opt-Out and Support:

You may opt out of the Program at any time. If you wish to opt- out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us.


11.⁠ ⁠Trial Case Agreement, Billing, and Remake Policy

By agreeing to a trial crown or trial case and by sending your first case to SNAP DENTAL LABS LLC (“Snap”), you acknowledge and agree to the following terms, which become binding immediately upon your first submission:

11.1 Billing Obligations

• You agree to complete our billing form and maintain a valid credit card on file as your default payment method.

• You agree that not having a card on file does not release you from your financial obligations for any completed or in-progress work.

• All monthly invoices are generated for the previous month’s work and are due on the 8th day of the following month.

• Example: All October work is billed and due on November 8th.

• By submitting cases to us, you authorize Snap to charge the credit card on file or send a secure payment link for any outstanding balance.

• Snap does not accept cash or checks. Credit card or secure payment link is the only accepted method of payment.

11.2 Remakes & Refunds

• Once a case has been submitted, no refunds will be issued for any reason.

• Snap may, in good faith and at our sole discretion, decide to offer a refund or credit. However, Snap is not obligated to do so.

• Snap provides a free remake policy, applicable only when the error is determined to be the responsibility of Snap Dental Labs.

• Determining whether a remake qualifies as a “Snap error” is at the sole discretion of Snap Dental Labs, based on evaluation of the prep, impressions/scans, RX, instructions, and clinical information provided.

• If a remake is required due to issues outside of Snap’s control (including but not limited to: inadequate impressions/scans, incorrect RX instructions, changes in treatment plan, or customer error), applicable remake fees will be billed at standard rates.

11.3 Agreement Activation

By sending your first case—trial or paid—you confirm that:

• You have read and agree to these Terms of Service.

• You accept full responsibility for timely payment.

• You understand that case submission constitutes your full acceptance of all billing, remake, and payment policies outlined above.