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Snap Dental Labs
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Client portal

What you actually get in the Snap portal

See where every case is, what it costs and when it ships, and answer a question about a case in your browser instead of by voicemail.

Snap Dental LabsUpdated October 2026

Ask a dentist what lab communication looks like and the answer is a voicemail: the lab called about a case, and now you are calling back between patients. The Snap dental lab portal exists to delete that call.

Every case on one screen

Cases in flight, anything waiting on you, and every case you have sent, searchable by patient, case ID or status.

Snap client portal dashboard listing cases in flight and cases waiting on the clinic
Your dashboard: cases in flight, what each one is doing, and anything waiting on you. Sample clinic and sample data.

Status, price and dates, live

Open a case and see live status, price, due date, ship date and carrier tracking once it leaves us. Shipped cases are badged early or on time.

Snap client portal case detail page showing status, price, due date, ship date and carrier tracking
A case page: status, price, due date, ship date and carrier tracking. Sample clinic and sample data.

Answer a flag in your browser

When a case needs your input, a red Action needed card shows the question, with images when the bench attached them. Type your answer and send. If it is a rescan, upload it from the same card.

Snap client portal Action needed card showing what needs fixing, an Upload new scan button and a message box
The Action needed card: what needs fixing, an Upload new scan button, and a box to message the team. Sample clinic and sample data.

Invoices, and 1% off

Itemised invoices as PDFs. Put a bank account on file through Bank Pay and 1% comes off every invoice, with no code and no claim form. The number on the invoice is the number on the published fee schedule.

Snap client portal invoices list above the Bank Pay page offering one percent savings on every invoice
Invoices in one list, and Bank Pay: connect a bank account and save 1% on every invoice. Sample clinic and sample data.
Credit where it is due

Some labs let you rotate a proposed crown and approve the design before it is made. We don't offer that in the portal today.

What we do instead

You get a person checking your scan before production, a direct line into the case when something looks off, and a remake at no charge if it doesn't seat.

Also in the portal

Upload scans from any scanner export. Book an impression shipment with a prepaid label and Rx PDF. Earn a $200 credit when a colleague you refer sends a first paid case. Track your scanner credit.

“You call them, they immediately pick up the phone call or answer your email.”
Dr. Wisam Al-RawiTrue Smile Dental, Olympia

See the portal with your own case in it

Two free crowns, your scanner, your patient. The portal comes with it.

Try 2 free crowns

Sources. Snap client portal as shipped, October 2026 build. Bank Pay discount and Refer & Earn credit per portal terms. Scan review timing: Snap Dental Labs measurement, October 2026.

Questions: [email protected] · (203) 793-6524